Cookie Policy

Updated on 3rd November 2021


This Cookie Policy explains how EBANX and our affiliates use cookies and similar technologies to recognise you when you visit our Websites and when you use our Service. It explains what these technologies are and why we use them, as well as your rights to control our use of them.


What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.

Cookies provide a convenience feature to save you time, or tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or download any content like e-books or white papers, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.

Cookies set by the website owner (in this case, EBANX) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”.

Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.


Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites.

For example, we keeps track of the Websites and pages you visit within EBANX, in order to determine what portion of the EBANX Website is the most popular or most used. This data is used to deliver customized content and promotions within the EBANX Website to customers whose behavior indicates that they are interested in a particular subject area.

Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.


What types of cookies do we use and how do we use them?


Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Websites, Subscription Service and Mobile Apps and to use some of its features, such as access to secure areas.

Cookie Name Domain Vendor Purpose Category
__cfduid Cloud Flare Identify individual web clients behind a shared IP address and apply security settings on a per-client
It does not correspond to any user ID in your web application and does not store any personally
identifiable information.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Changes to this cookie policy

EBANX reserves the right to change this cookie policy at any time and notice will be given to you through publications in this webpage. We urge you to regularly check our website content for changes to our cookie policy while using our services.

If you do not agree with any changes to the Cookie Policy, you may stop using our services. Except if stated otherwise, this current Cookie Policy shall apply to all users’ personal data that EBANX may have.

If you have any questions about our use of cookies or other technologies, please email us at